American General Life Insurance Company and The United States Life Insurance Company in the City of New York recently launched a bilingual customer service call center. Details can be found in the following news release:
HOUSTON–(BUSINESS WIRE)–American General Life Insurance Company (American General Life) and The United States Life Insurance Company in the City of New York (United States Life), member companies of American International Group, Inc. (AIG), have launched a bilingual customer service call center specifically for Hispanic individual life insurance policy owners. Callers who dial the call center’s dedicated toll-free number, 1-800-835-6458, have access to bilingual (Spanish- and English-speaking) customer service representatives, Monday through Friday, 9 a.m. to 6 p.m. (Eastern Time), to answer questions and assist with service requests on in-force individual life insurance — including universal life, term life and whole life — and individual supplemental health insurance policies issued by American General Life and United States Life, which are branded as “AIG American General,” the marketing name for the insurance companies and affiliates of AIG that comprise its domestic life insurance operations.
It’s not clear why the call center was launched specifically for Hispanic customers, as stated in the release. We can only assume they will assist non-Hispanic customers as well.
QuickQuote also provides bilingual services for both Spanish and English speaking customers. Give us a call… Por favor llamenos.