MassMutual Life Insurance Review [2024]

This MassMutual life insurance review uncovers everything from coverage options to MassMutual customer service ratings. Expect to pay about $33/mo for MassMutual life insurance policies. Learn more about MassMutual’s whole, term, universal, and riders life insurance coverage options below.

UPDATED: Jul 20, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right life insurance coverage choices.

Advertiser Disclosure: We strive to help you make confident life insurance decisions. Comparison shopping should be easy. We are not affiliated with any one life insurance company and cannot guarantee quotes from any single company.

Our life insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different life insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jul 20, 2023Fact Checked

Jeff Root

Licensed Life Insurance Agent

Jeff is a well-known speaker and expert in life insurance and financial planning. He has spoken at top insurance conferences around the U.S., including the InsuranceNewsNet Super Conference, the 8% Nation Insurance Wealth Conference, and the Digital Life Insurance Agent Mastermind. He has been featured and quoted in Nerdwallet, Bloomberg, Forbes, U.S. News & Money, USA Today, and other leading...

Licensed Life Insurance Agent

Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

UPDATED: Jul 20, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right life insurance coverage choices.

Advertiser Disclosure: We strive to help you make confident life insurance decisions. Comparison shopping should be easy. We are not affiliated with any one life insurance company and cannot guarantee quotes from any single company.

Our life insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different life insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about life insurance. Our goal is to be an objective, third-party resource for everything life insurance-related. We update our site regularly, and all content is reviewed by life insurance experts.

UPDATED: Jul 20, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right life insurance coverage choices.

Advertiser Disclosure: We strive to help you make confident life insurance decisions. Comparison shopping should be easy. We are not affiliated with any one life insurance company and cannot guarantee quotes from any single company.

Our life insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different life insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jul 20, 2023

Advertiser Disclosure

It’s all about you. We want to help you make the right life insurance coverage choices.

Advertiser Disclosure: We strive to help you make confident life insurance decisions. Comparison shopping should be easy. We are not affiliated with any one life insurance company and cannot guarantee quotes from any single company.

Our life insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different life insurance companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Jul 20, 2023Fact Checked
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Massachusetts Mutual Life Insurance

Average monthly rate for healthy individuals:

$18

A.M. Best rating:

A++ (superior)

Complaint level:

Low

Pros

  • Several rider options
  • Good financial stability
  • Very few customer complaints

Cons

  • No discounts
  • You must get medical exam with most policies

Final Verdict: Review of Massachusetts Mutual Life Insurance

Massachusetts Mutual life insurance reviews show that MassMutual life insurance is a good choice of company for most customers due to its policy options, dividends, and riders. It also has strong financial ratings and company reputation ratings.

The only downside to MassMutual is that it doesn’t offer discounts, and customers must get a medical exam to qualify for most life insurance policies at MassMutual. However, these downsides are typical of most life insurance companies.

MassMutual life insurance is a good choice for customers who are interested in potential dividends from  MassMutual when the company is thriving financially. While this is one of the features that helps MassMutual stand out from the crowd in our MassMutual life insurance review, MassMutual also offers plenty of life insurance riders. MassMutual life insurance riders allow customers can customize their policies to fit their needs, which is great for those who want specialized coverage.

What You Should Know About Massachusetts Mutual Life Insurance

We want to cover a few things in our company breakdown, from ratings to claims information. First, MassMutual life insurance ratings for finances and customer service are excellent. A.M. Best gave MassMutual a rating of A++, indicating that MassMutual has very strong financial stability in the life insurance market.

MassMutual also has a low complaint ratio from the NAIC, which means that the number of complaints MassMutual gets from customers is very low and indicates that MassMutual customer service is superior to the majority of other insurance companies.

MassMutual also has various options for customers to contact the company if they need help with their policy or they want to learn more about MassMutual life insurance options.

Customers can chat with MassMutual through their customer account, email MassMutual through its online contact portal, or call MassMutual at 1-855-338-5021. MassMutual’s life insurance number is available Monday through Friday from 8 a.m. to 8 p.m. Eastern Time.

MassMutual also allows customers to access information about their accounts on the MassMutual app. The company’s app is well-rated on both Google Play and Apple, with over four stars out of five on both sites.

However, while MassMutual’s app is great for accessing most account details, customers won’t be able to file claims online through the app.

If customers need to file a claim, they can start the process online on MassMutual’s website. If they have any questions about how to file a MassMutual life insurance claim during the process, customers can contact MassMutual at 800-272-2216 or [email protected].

MassMutual will assign a representative to review each case and contact the customer about life insurance payments.

Massachusetts Mutual Life Insurance Insurance Coverage Options

MassMutual offers customers permanent life insurance and renewable term life insurance options. Permanent life insurance is policies that last the duration of a customer’s life.

The types of permanent life insurance offered by MassMutual include MassMutual whole life insurance, MassMutual universal life insurance, and MassMutual variable life insurance.

MassMutual term life insurance policies, on the other hand, last for a set period, such as twenty years, and not the duration of a customer’s life. However, customers have the option to renew their term life insurance policy or convert it to a permanent life insurance policy.

To learn more about the difference between permanent and term life insurance options, our article on term life insurance vs. whole life insurance offers more details about how these coverages compare.

MassMutual also offers riders to personalize customers’ policies, such as an accelerated death benefit life insurance rider. These riders offer additional MassMutual life insurance coverage for customers on their policies.

Your life insurance quotes are always free.

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Massachusetts Mutual Life Insurance Insurance Rates Breakdown

MassMutual has affordable rates for the majority of customers. Younger customers, who are at less risk of passing away, have very affordable rates at MassMutual, as you can see from the average monthly rates displayed below.

MassMutual Life Insurance Rates by Age
AgeRates: MalesRates: Females
25-Year-Old$10$10
35-Year-Old$11$10
45-Year-Old$18$15
55-Year-Old$39$29

Gender also plays a role in life insurance rates in addition to age, with males paying slightly higher rates than females. You can read more about the gender price differences in our article on term life insurance rates for women vs. men.

Another factor that affects life insurance rates is a customer’s general health. Smoking plays a big role in rates, with non-smokers paying significantly less than smokers. Take a look at how much MassMutual charges on average for smokers below.

MassMutual Term Life Insurance Monthly Rates for Smokers
Policyholder Age $100,000: Male$100,000: Female$250,000: Male$250,000: Female$500,000: Male$500,000: Female
25 Years Old$23$19$42$35$77$63
30 Years Old$25$21$46$37$84$68
35 Years Old$29$25$55$47$103$84
40 Years Old$40$31$77$64$148$113
45 Years Old$58$45$126$96$244$178
50 Years Old$86$62$185$139$361$258
55 Years Old$132$89$281$207$555$392
60 Years Old$210$145$430$319$843$597
65 Years Old$275$218$588$506$1,169$994

In addition to smoking, any terminal illnesses will also raise your rates on Massmutual life insurance policies. If you have a terminal illness from smoking or other health issues, read our guide on how to get life insurance with a terminal illness to see what your options are.

Massachusetts Mutual Life Insurance Discounts Available

MassMutual does not offer discounts on MassMutual life insurance policies.

How Massachusetts Mutual Life Insurance Ranks Among Providers

To see how MassMutual’s rates compare to other whole-life and term life insurance companies, look at the table below.

Life Insurance Rates by the Top-Rated Providers
Insurance CompanyMonthly RatesA.M. Best Rating
Allstate$15A+
Banner Life$9A+
Guardian Life$10A++
Haven Life$11A++
John Hancock$11A+
MassMutual$10A++
Mutual of Omaha$12A+
Nationwide$13A+
New York Life$11A++
Principal$9A+
Protective$9A+
Prudential$16A+
State Farm$15A++

MassMutual is one of the cheaper companies on average and also has the highest A.M. Best rating possible, making it a strong contender.

Frequently Asked Questions

How do I get a MassMutual life insurance quote?

You can get a MassMutual life insurance quote by contacting MassMutual agents.

Can MassMutual reject my life insurance application if I have a terminal illness?

Yes, MassMutual can reject your application for MassMutual life insurance coverage if you have a terminal illness.

Is MassMutual’s term life insurance convertible?

Yes, MassMutual term life insurance can be converted to a permanent life insurance policy.

How do MassMutual’s flexible premiums work?

Read our article about
flexible premium adjustable life insurance for a detailed explanation of how flexible premiums work.

Is my MassMutual life insurance taxable?

MassMutual life insurance payouts after death are tax-free.

How do I file a claim with MassMutual Life Insurance?

You can file your claim online at MassMutual’s website. If you have any questions about the process, you can contact MassMutual at 800-272-2216 or [email protected].

What is the financial strength rating of MassMutual?

The MassMutual life insurance rating for financial strength is an A++ from A.M. Best.

Can I purchase MassMutual life insurance online or do I need to work with an agent?

You will need to work with an agent to purchase MassMutual life insurance.

Is there a medical exam required to get MassMutual life insurance?

MassMutual does require medical exams for the majority of its policies, but it does also have no-exam life insurance options.

How long does it take to receive a payout from MassMutual?

It takes a few days for MassMutual life insurance claims to be reviewed, and then payouts are generally received within ten business days.

Your life insurance quotes are always free.

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Jeff Root

Licensed Life Insurance Agent

Jeff is a well-known speaker and expert in life insurance and financial planning. He has spoken at top insurance conferences around the U.S., including the InsuranceNewsNet Super Conference, the 8% Nation Insurance Wealth Conference, and the Digital Life Insurance Agent Mastermind. He has been featured and quoted in Nerdwallet, Bloomberg, Forbes, U.S. News & Money, USA Today, and other leading...

Licensed Life Insurance Agent

Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about life insurance. Our goal is to be an objective, third-party resource for everything life insurance-related. We update our site regularly, and all content is reviewed by life insurance experts.

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