Cancel Your Aetna Life Insurance Policy Online or by Phone

If you're looking to cancel your Aetna life insurance policy, you can do so easily online or by phone. You can begin by contacting Aetna customer service. The phone number can be located on your policy card or by logging in on the Aetna website.

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Rachael Brennan has been working in the insurance industry since 2006 when she began working as a licensed insurance representative for 21st Century Insurance, during which time she earned her Property and Casualty license in all 50 states. After several years she expanded her insurance expertise, earning her license in Health and AD&D insurance as well. She has worked for small health in...

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Benjamin Carr was a licensed insurance agent in Georgia and has two years' experience in life, health, property and casualty coverage. He has worked with State Farm and other risk management firms. He is also a strategic writer and editor with a background in branding, marketing, and quality assurance. He has been in military newsrooms — literally on the frontline of journalism.

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Reviewed by Benji Carr
Former Licensed Life Insurance Agent Benji Carr

UPDATED: Apr 19, 2022

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Quick Facts

  • You can cancel your Aetna life insurance policy online or by phone
  • Aetna customer service can be reached by calling 1-800-872-3862
  • You will need to write an Aetna termination of coverage letter, which can easily be done

If you are looking to cancel your Aetna life insurance policy, whether because Aetna life insurance quotes are too pricey for you or for any number of reasons, you probably have a few questions about the process.

We are going to provide you with all the information you will need, as well as answer the most frequently asked questions we have received.

Make sure all your questions are answered before searching for a policy through another company. Know the different types of term life insurance, the benefits of whole life insurance, and more.

Want to see if you are paying too much for life insurance? After you cancel your Aetna life insurance policy, enter your ZIP code below to compare rates.

How do I cancel my Aetna life insurance policy?

Acquiring life insurance is easy, but what if you are ready to cancel? Now that you have gone ahead and compared your current Aetna life insurance rates with other leading providers, you may be content, or you may be looking to cancel.

Canceling your Aetna insurance coverage starts with the first step of contacting the life insurance company and informing them of your cancellation request. After going over your current coverage plan, they will ask you to confirm your cancellation and request a life insurance cancellation letter.

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How do I write a life insurance cancellation letter?

Important policy and payment information must be included in your cancellation letter, or they will not accept it. We have everything you will need to include in your Aetna termination of coverage letter below. To begin, you will need:

  • Date
  • Aetna insurance name and address
  • Name of your insurance representative
  • Name of the insured and coverage period (found on declaration policy page)
  • Mailing address and phone number of the insured
  • Policy number

After you have those written in the head of your letter, you will draft the body of the letter with the following information:

  • The date you wish for policy cancellation to commence
  • Refund request for any unused premiums (if applicable)
  • If funds are automatically withdrawn from your account, you must include a statement that you are no longer authorizing the removal of such funds
  • Written confirmation request of policy cancellation

Once you have your letter ready, always double-check the information (dates, policy numbers, names, etc.). Knowing these life insurance terms will help you make an informed decision.

How can I contact Aetna customer service?

To reach Aetna customer service, you will need to have your membership card handy. Call the Member Services number on your Aetna insurance card.

Alternatively, you can log in to your Aetna account on their website, and choose the ‘Contact Us’ option, where the phone number will be displayed for your area.

There are many options available when it comes to life and health insurance. If you aren’t satisfied with your current plan, it may be advisable to reach out to multiple companies to find the policy that best suits your needs.

Canceling your current life insurance plan means that there might be gaps in coverage until you find a new provider. To ensure that does not happen, make note of policy start dates and enrollment dates.

Looking for affordable life insurance coverage in your area? Now that you know more about how to cancel your Aetna life insurance policy, enter your ZIP code below to compare rates for free.

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